Privacy Policy

Last updated: September 4, 2026

Ninfa Tours Group ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect through this website, how we use it, and your rights.

1. Who We Are

Ninfa Tours Group is a DMC (Destination Management Company) and tour operator specialising in Caribbean travel. For questions about this policy, contact us at info@ninfa-tours.com.

2. What Data We Collect

When you submit the contact form on our website, we collect:

• Name — to address you personally in our reply.
• Email address — to respond to your inquiry.
• Message content — the details of your travel request or question.

We do not collect payment information, passport data, or any sensitive personal data through this website.

3. How We Use Your Data

The data you submit is used solely to:

• Respond to your inquiry or travel request.
• Follow up if your question requires further clarification.

We do not use your data for marketing, profiling, or automated decision-making.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your data is legitimate interest (Art. 6(1)(f) GDPR) — specifically, the mutual interest in responding to a travel inquiry you have initiated.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• Email delivery provider — your message is transmitted via an SMTP server to reach our inbox. No data is stored or used by the provider beyond delivery.

6. Data Retention

We retain your inquiry in our email inbox for as long as necessary to handle your request and any follow-up correspondence, typically no longer than 2 years.

7. Your Rights

Depending on your country of residence, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing.

To exercise any of these rights, please contact us at info@ninfa-tours.com. We will respond within 30 days.

8. Cookies

This website does not use tracking cookies, analytics platforms, or advertising networks. We do not set any cookies that identify you personally.

9. Links to Third-Party Sites

Our website may contain links to external services (booking system, social media). We are not responsible for the privacy practices of those sites and recommend reviewing their own policies.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after an update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions:
Ninfa Tours Group
Email: info@ninfa-tours.com